What we collect
We collect information you provide when you shop, contact support, join the Club, request an invoice, or complete checkout. That may include your name, email address, phone number, shipping and billing details, order information, fit or sizing notes, and account information.
Payments
Card payments are processed through the payment provider presented at checkout. We do not intentionally store complete card numbers or card security codes in the storefront application. Payment processors may handle information under their own privacy terms.
How we use information
We use information to operate the store, process and fulfill orders, confirm supplier availability, provide customer support, prevent fraud and abuse, maintain accounting and audit records, improve the shopping experience, and comply with legal obligations.
Service providers and suppliers
We may share only the information reasonably necessary with payment processors, fulfillment partners, shipping providers, infrastructure providers, analytics providers, and product suppliers involved in completing an order or operating the site. We do not sell customer personal information as a standalone business activity.
Cookies and local storage
The site may use cookies and browser storage for sign-in, cart persistence, security, preferences, and site functionality. See the Cookie Policy for more detail.
Retention and security
We retain information for as long as reasonably necessary for order fulfillment, support, accounting, fraud prevention, dispute handling, and legal or compliance obligations. We use technical and organizational safeguards appropriate to the systems involved, but no online service can guarantee absolute security.
Your choices
You may contact us to ask about access, correction, deletion, or other privacy requests. Some information may need to be retained where required for transactions, security, disputes, taxes, or other legal obligations.
Contact
Privacy questions can be sent to support@fanxora.network.